Welcome to the Luri Home FAQ page.
We’ve put together answers to some of the most common questions to make your shopping experience as smooth as possible. If you still need help, our support team is always happy to assist.

How long does shipping take?

Estimated delivery timelines are listed below:

• Processing Time: [1–2 business days]

• Shipping Transit Time: [6–8 business days]

• Estimated Total Delivery Time: [7–10 business days]

For additional shipping information, please review our Shipping Policy

Do you offer free shipping?

Yes. Luri Home currently offers free shipping on all orders within the United States.

More details can be found in our Shipping Policy:

Where is Luri Home based?

Luri Home is a United States-based online store focused on offering thoughtfully selected products designed to make everyday living feel more comfortable, functional, and stylish.

At this time, we only ship within the United States.

What happens if my item arrives damaged or defective?

If your order arrives damaged, defective, or incorrect, please contact us within 30 days of delivery.

We’ll work quickly to provide a replacement or appropriate solution at no additional cost.

For full details, please review our Return Policy

Can I cancel my order?

Yes. Orders may be canceled within 24 hours of being placed.

If you need to cancel your order, please contact our support team as soon as possible so we can assist before the order enters processing or shipment.

What is your return policy?

We offer a simple return process for eligible items within 30 days of delivery.

Returned products must be unused and include original packaging and accessories.

You can review the complete Return & Refund Policy 

How long do refunds take?

Once your return has been received and approved, refunds are issued back to your original payment method.

Please allow up to 7 business days for the refund to appear depending on your bank or payment provider.

Additional details are available in our Refund Policy:

Do your products include a warranty or guarantee?

Yes. Luri Home provides a 30-day customer satisfaction guarantee on eligible purchases.

If there is an issue with your order, our support team will work with you to help resolve it as quickly as possible.

How can I contact customer support?

You can contact our support team anytime through our Contact Us page or by emailing us directly at info@lurihome.com

Do you ship internationally?

No. At this time, Luri Home ships exclusively within the United States.

Do you have a physical retail location?

No. Luri Home operates exclusively online, allowing us to keep pricing competitive while offering a wider range of products.

Do you accept bulk or business orders?

Yes. Bulk ordering options may be available for businesses, organizations, or larger purchases.

Please contact our support team for additional details and pricing information.

How do exchanges work?

If you would like to exchange an item for another size, color, or replacement product, please contact our support team for assistance.

Exchange eligibility and instructions are outlined in our Return Policy

How can I track my order?

Once your order ships, you will receive a tracking confirmation email.

You can also monitor your shipment using our tracking page:

[Track Order Page URL]

Fraud Prevention

To help protect customers and prevent unauthorized activity, Luri Home reserves the right to cancel or temporarily hold orders suspected of fraud.

Additional verification may occasionally be requested for certain transactions, especially high-value orders.

If you experience any billing or order-related concerns, please contact us directly at info@lurihome.com so we can assist you promptly.

Contact Information

Store Address: 34 Myron Street, Clifton New Jersey 07014, United States

Store Email: info@lurihome.com

Store Phone: +12017016540

Customer Service Hours: Monday to Friday: 9:00 AM - 5:00 PM (EST)

We do our best to reply to your email in 1-2 Business Days.